Athletes confirmed in the race who wish to withdraw, must do so in writing to the event organisers at firstname.lastname@example.org
It is the athletes’ responsibility to ensure the club has received any communication. All requests will be responded to. If you do not receive a response from the race office within 5 working days of request, it should be assumed that it has not been received and you should contact us by phone on 0439 730 960 .
Upon confirmation of this request, athletes may be eligible for a partial refund of their entry fee as per the following conditions:
Applications received on or before 5:00pm 23 October 2019 are eligible for a full refund. Applications received on or before 5:00pm 10 November 2019 are eligible for a 50% refund of entry fee paid.
Application received after 5:00pm 10 November 2019 are not entitled to any refund or credit.
Entries may be transferred up until 5:00pm 9 November 2019. Any transfer will require the athlete to use the Active Registration Sytem for transfers which will refund the cancelling competitor their entry fee less $10 and allow the new entrant to enter the race at the full price.
This is a volunteer run event. HBTC reserves the right to not issue refunds until after the event due to time constraints. Confirmation email will be sent once approved.