Refund Policy

Refund policy for Beach House Hotel Hervey Bay 100 entrants

Athletes confirmed in the race who wish to withdraw, must do so in writing to the event organisers at herveybay100@gmail.com

It is the athletes’ responsibility to ensure the club has received any communication. All requests will be responded to. If you do not receive a response from the race office within 5 working days of request, it should be assumed that it has not been received and you should contact us by phone on 0439 730 960 .

Upon confirmation of this request, athletes may be eligible for a partial refund of their entry fee as per the following conditions:

  •  Applications received on or before 5:00pm 24 August 2019 are eligible for a full refund.
  •  Applications received on or before 5:00pm 24 October 2019 are eligible for either a 50% refund of race entry fee only (excludes Active fee or TA fee), or credit into the 2020(only) race of 100% of the entry fee paid in 2019 (excluding Active fee or TA fee).
  • Application received after 5:00pm 24 October 2019 are not entitled to any refund or credit.
  • Any merchandise purchased is non-refundable.

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